About BCS Group:
Bandwidth and Cloud Services Group (BCS Group) is a leading provider of high-capacity bandwidth connectivity and Cloud Infrastructure services across Africa. With operations spanning Eastern and Southern Africa, BCS is committed to driving digital transformation by building reliable infrastructure, fostering innovation, and delivering enterprise-grade connectivity solutions. As we scale, we are investing in internal systems that power our operations, people, and growth strategy.
Role Overview
The Executive Assistant to the COO provides high-level administrative, operational, and strategic support to ensure the effective functioning of the COO’s office.
The role acts as a central coordination point across internal teams and external stakeholders, enabling seamless execution of key initiatives, effective communication, and operational efficiency. The incumbent will support planning, tracking, and delivery of strategic and operational priorities, while enhancing administrative systems and processes within the COO’s office.
Key Responsibilities
Executive Support & Stakeholder Management
- Serve as the primary point of contact between the COO and internal/external stakeholders
- Manage communication flow, ensuring timely and professional responses on behalf of the COO
- Build strong working relationships across departments to facilitate coordination and alignment
- Handle sensitive and confidential information with discretion
Meeting & Communication Coordination
- Coordinate and manage the COO’s calendar, ensuring optimal prioritization of engagements
- Organize internal and external meetings, including logistics and scheduling
- Prepare high-quality meeting materials (agendas, presentations, briefing notes)
- Record minutes and track follow-ups to ensure closure of action items
Execution Tracking & Operational Follow-through
- Track key initiatives, projects, and deliverables across functions (e.g., supply chain, finance, operations)
- Monitor progress against priorities and proactively follow up with stakeholders
- Ensure timely execution of action items and escalate risks or delays where necessary
- Support performance tracking and reporting for operational initiatives
Reporting & Documentation
- Prepare reports, presentations, and correspondence on behalf of the COO
- Consolidate inputs from various departments into executive-level summaries
- Ensure accuracy, clarity, and consistency in all documentation
- Support preparation of board or executive-level materials where required
Strategic & Project Support
- Support planning and execution of strategic projects and cross-functional initiatives
- Conduct basic research and analysis to inform decision-making
- Coordinate project activities and ensure alignment with organizational priorities
- Assist in driving key operational improvements across departments
Process Improvement & Office Efficiency
- Review and improve administrative processes within the COO’s office
- Introduce systems and tools to enhance efficiency, tracking, and communication
- Standardize reporting and coordination workflows
- Drive continuous improvement in how the COO’s office operates
Key Performance Indicators
- Timeliness and quality of executive support
- Effectiveness of stakeholder coordination
- On-time closure of action items
- Quality and accuracy of reports and presentations
- Efficiency improvements in COO office operations
Why BCS is a Fit for You
At BCS, our work is guided by our core values: Professionalism, Resilience, Integrity, Innovation & Impact, and Customer Focus. We believe in building a workplace where people feel valued, empowered, and inspired to do their best work. You’ll be part of a regional team shaping the future of connectivity in Africa and growing with it.
Diversity and Inclusion
Female candidates are strongly encouraged to apply. We are committed to building a diverse and inclusive workforce.
Apply by: April 30, 2026 at 5:00 pm
