About This Role
As a Virtual Assistant at NaCl Remote, you will serve as the operational backbone for one or more U.S.-based clients — keeping their inboxes managed, their calendars running smoothly, their documents organised, and their communications professional. You will be the person clients depend on to make sure nothing falls through the cracks.
This role suits someone who thrives on structure and variety in equal measure. One hour you may be preparing a formatted report; the next you are coordinating a cross-timezone meeting or tracking down information for a client brief. You are not waiting to be told what to do next — you anticipate needs and stay two steps ahead.
Because you will be supporting American companies, the ability to write and communicate in polished, professional English is non-negotiable. You will be representing your client’s brand in every email, every message, and every document you touch. Entry-level candidates with two or more years of relevant experience are welcome to apply.
Key Responsibilities
- Manage client calendars, appointments, and scheduling across multiple U.S. and East African time zones without conflicts or missed entries.
- Handle email management, draft professional correspondence, and follow up on outstanding communications on behalf of clients.
- Organise and maintain digital files, folders, and records to ensure information is always easy to locate and up to date.
- Prepare reports, presentations, spreadsheets, and meeting notes to a high standard of formatting and accuracy.
- Support data entry, internet research, and information tracking tasks as assigned by clients.
- Assist with customer service and client-facing communication, maintaining a professional tone at all times.
- Coordinate meetings, send reminders, and follow up on pending tasks to keep projects and workflows on track.
- Help manage internal systems, administrative processes, and operational workflows across client accounts.
- Carry out any other administrative and operational support tasks that keep clients organised and productive.
Required Qualifications and Experience
Essential:
- Diploma or bachelor’s degree in Business Administration, Communications, Management, English, Writing, or a related field.
- At least 2 years of proven experience as a virtual assistant, administrative assistant, executive assistant, or in a comparable support role.
- Strong written and verbal English communication skills — your writing must be clear, professional, and error-free.
- Excellent organisational and time-management skills, with the ability to handle multiple tasks and shifting priorities simultaneously.
- High attention to detail across all work output — documents, emails, data, and scheduling.
- Proficiency in Microsoft Office Suite and Google Workspace (Docs, Sheets, Calendar, Gmail).
- Comfort using online collaboration and productivity tools such as Zoom, Slack, Trello, or Asana.
- Ability to work independently in a remote environment with minimal supervision.
- Stable internet connection and a quiet, professional home workspace.
Desirable:
- Prior experience supporting U.S.-based or other international clients.
- Familiarity with CRM systems and project management platforms.
- Experience in basic project coordination or task tracking roles.
- Fluency in Kiswahili in addition to English (listed as a language requirement).
Skills and Competencies
- Calendar and inbox management — confident handling of scheduling tools and high-volume email across time zones.
- Professional written communication — the ability to draft client-ready correspondence without supervision.
- Discretion and confidentiality — sound judgment when handling sensitive business information.
- Remote work discipline — self-motivated, punctual, and responsive during agreed working hours (9–5, aligned to client schedules).
- Digital tool fluency — quick to learn new platforms and comfortable moving between multiple systems in a single workday.
- Adaptability — able to adjust your working style to match the expectations and culture of different U.S. clients.
What NaCl Remote Offers
- Full-time remote work from anywhere in Kenya — no commute, no office.
- Competitive salary commensurate with experience, paid in line with international remote work standards.
- Direct exposure to U.S. business environments, communication standards, and professional culture.
- Professional growth through global remote work experience that strengthens your CV for future international roles.
- The opportunity to be part of a purposeful company actively building a bridge between Kenyan talent and high-quality international opportunities.
About NaCl Remote
NaCl Remote is a U.S.-based remote staffing company with a focused mission: connecting skilled professionals in Kenya with American businesses that need reliable, remote-ready support. The company helps U.S. clients build strong distributed teams while creating real, well-paying professional opportunities for Kenyan workers — without requiring relocation.
NaCl Remote operates at the intersection of global talent demand and Kenya’s growing pool of educated, English-proficient professionals. For Kenyan job seekers, working with NaCl Remote means access to international work standards, exposure to U.S. corporate culture, and the credibility that comes with supporting American businesses from your home office.
How to Apply
Apply directly using the official NaCl Remote application form:
Complete the form carefully and ensure all your details are accurate. Before submitting:
- Update your CV to highlight administrative, virtual assistant, or executive support experience.
- Emphasise any tools you use — Google Workspace, Microsoft Office, Trello, Asana, Slack, Zoom, or CRM platforms.
- If you have supported international or U.S.-based clients before, make that clear in your application.
- Ensure your written English in the form itself reflects the communication standard the role requires.
