Air Kenya, one of Kenya’s leading regional airlines, is hiring a Customer Care Officer in its Operations Department. This is a full-time opportunity for an experienced customer service professional with a background in aviation or hospitality.
Deadline: June 7, 2026 Location: Kenya Department: Operations Job Type: Full-time Apply: careers@airkenya.com
About Air Kenya
Air Kenya is a leading regional airline operating scheduled passenger flights across Kenya and East Africa. Known for its tagline “The best way to fly,” Air Kenya connects key destinations including Nairobi, Mombasa, Malindi, Lamu, Nanyuki, Samburu, and the Masai Mara, serving both leisure and business travellers with a commitment to comfort, reliability, and excellent customer service.
Key Requirements
- Minimum 5 years’ experience in customer service or customer experience management
- At least 5 years’ experience in managing teams in a fast-paced environment
- Experience in aviation or hospitality will be an added advantage
- Bachelor’s degree in Business, Customer Service, Hospitality, or a related field
What to Submit
- Updated CV
- Academic certificates
How to Apply
Send your application to careers@airkenya.com by June 7, 2026.
Subject Line: Customer Care Manager
