Influx is hiring Remote Customer Service Representatives — a fully remote, 24/7 operation with agents working across the globe. No deadline is stated — apply immediately. Both English and Spanish Bilingual positions are available.
About Influx
Influx provides on-demand customer service for brands and tech companies 365 days a year. Their distributed global team of agents and managers delivers round-the-clock support backed by training, QA, and data insights — helping online businesses deliver exceptional customer experiences at scale.
Key Responsibilities
- Diagnose and solve customer problems across chats, calls, and video calls
- Communicate clearly, effectively, and empathetically with customers
- Think independently to resolve non-standard issues without scripted responses
- Coordinate effectively with peers and your manager
- Contribute to a high-performance, friendly, and collaborative team culture
Requirements
- Excellent written and verbal English — required for all positions
- Spanish fluency — required for Spanish Bilingual positions
- Strong problem-solving skills
- Empathy and patience when supporting struggling customers
- A sense of humour — Influx lists this as a genuine requirement
- Detail-oriented and thoughtful approach to customer interactions
How to Apply
🌐 Apply via the official Influx application form →
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