InEvent is hiring five paid graduate interns across Customer Success, Knowledge Management, Sales, Technical Support, and HR through its one-year Graduate Take-Off Program. These Graduate Jobs at InEvent Kenya 2026 are fully remote, open to recent Kenyan graduates aged 18–25, and pay you while you build real-world tech industry skills. No application deadline has been specified — apply as soon as possible.
About This Role
InEvent’s Graduate Take-Off Program is a structured, one-year paid programme designed to take you from graduation straight into professional tech industry experience. You will work 40 hours per week, fully remote, alongside international teams building event technology used by companies around the world. At the end of the year, strong performers are considered for full-time positions within InEvent.
This is not a passive learning programme. From week one, you are contributing to live client interactions, internal systems, or people operations — depending on your track. The five open tracks span customer support, technical knowledge, sales, second-level troubleshooting, and HR. Each one builds a distinct, marketable skill set while exposing you to how a fast-growing global SaaS company actually operates.
For Kenyan graduates who want international tech exposure without relocating, this is a practical entry point. You will need a personal computer, a stable internet connection, and the discipline to work structured full-time hours remotely — but in return, you gain a professional network, paid experience, and a realistic shot at a full-time role.
Key Responsibilities
Responsibilities vary by track. Here is what each role involves:
Customer Success Intern
- Support InEvent clients via chat, email, and virtual calls, maintaining high energy and active listening throughout every interaction.
- Meet customer success KPIs including response time, average handling time, and CSAT scores across all client queries.
- Identify, investigate, and report customer issues and platform improvement suggestions to the development team.
- Work with team members to test platform performance and contribute to quality improvement processes.
- Build subject matter expertise on the full InEvent product suite through continuous self-directed learning.
Knowledge Specialist Intern
- Organise and manage issue reports, ensuring all technical matters are accurately logged and tracked.
- Communicate with customers via chat and email on technical issues including bugs and platform behaviour.
- Maintain open communication with the Product team to stay current on resolution timelines and updates.
- Support the Customer Success team with queries and escalations requiring deeper technical knowledge.
- Continuously learn about InEvent platform updates to keep technical support documentation accurate and coherent.
Sales Intern
- Support sales team members in identifying, qualifying, and nurturing potential customers across multiple outreach channels.
- Prepare sales materials, schedule meetings, and follow up on leads to keep the sales pipeline moving.
- Engage prospective customers via phone, email, and other channels to build initial relationships and gather qualification information.
- Maintain accurate, up-to-date records of all customer interactions and activities within CRM systems such as Pipedrive or HubSpot.
- Monitor market trends and customer needs within the event technology landscape and share insights with the wider sales team.
Second Level Support Intern
- Organise and manage incoming issue reports, prioritising by severity and customer impact.
- Communicate with customers via chat and email on technical matters including bugs and integration issues.
- Coordinate closely with the Product team to track resolution progress and relay updates to affected customers.
- Support the Customer Success team by handling escalated queries that require deeper platform knowledge.
- Stay current on all InEvent platform updates to ensure technical support responses remain accurate and consistent.
HR Intern
- Serve as an internal advisor on employee relations and engagement matters across the organisation.
- Maintain accurate, up-to-date HR and personnel records and manage the company’s HRIS platform.
- Contribute to the authoring and editing of InEvent HR policies and administrative documentation.
- Develop and execute candidate-facing social media and recruitment campaigns in collaboration with Marketing and Talent Acquisition teams.
- Assist across people management processes including onboarding, performance management, benefits administration, and offboarding.
Required Qualifications and Experience
All Tracks — Essential Baseline
- Bachelor’s degree completed or final year of undergraduate study in any relevant field.
- Age between 18 and 25 years.
- Fluent spoken and written English — this is a non-negotiable requirement across all five tracks.
- Personal computer (Mac or Windows) and a reliable, stable internet connection.
- Ability to commit to 40 hours per week, fully remote, for the duration of the one-year programme.
- Resilient, self-motivated attitude suited to fast-paced startup environments.
Track-Specific Requirements
Customer Success Intern — Desirable:
- Prior experience in customer success, client support, or a related role.
- Background in a SaaS or technology company.
- Fluency in additional languages beyond English.
Knowledge Specialist Intern — Essential/Desirable:
- Intermediate proficiency in Google Sheets.
- Familiarity with API integrations.
- Experience in customer support or a tech startup environment.
- Degree in Computer Engineering is a strong differentiator.
Sales Intern — Essential:
- Demonstrable interest in sales, technology, and customer engagement.
- Experience using CRM systems such as Pipedrive, HubSpot, or equivalent.
- Strong verbal and written communication skills for professional business contexts.
- Solid organisational skills and attention to detail.
Second Level Support Intern — Desirable:
- Intermediate Google Sheets knowledge.
- Experience in customer support or a tech startup environment.
- Knowledge of API integrations.
- Computer Engineering background is an advantage.
HR Intern — Essential:
- At least 6 months of prior experience in an HR role, with exposure to employee relations or employer branding.
- Experience with HRIS platforms.
- Familiarity with digital marketing tools and social media platforms for recruitment purposes.
- Must own both a personal computer and a mobile device (iOS or Android).
Skills and Competencies
Across all five tracks, InEvent is looking for graduates who bring:
- Structured communication — you will engage with international clients and colleagues daily; written precision and verbal clarity are essential.
- Tech-environment comfort — familiarity with SaaS tools, CRM platforms, or digital collaboration software gives you a head start in any of these roles.
- Resilience under a learning curve — InEvent’s product evolves continuously; you need to stay current without being prompted every time.
- Remote work discipline — 40 hours per week from home requires genuine self-management, not just good intentions.
- Cross-cultural sensitivity — InEvent serves clients across multiple countries and continents; you must be comfortable adapting your communication style accordingly.
- Attention to record accuracy — whether logging customer issues, CRM data, or HR records, clean documentation is a baseline expectation in every role.
What InEvent Offers
All five positions are paid, full-time, one-year contracts running fully remote. Specific stipend amounts are not published — confirm compensation details directly with InEvent during the application process.
Additional benefits across all tracks include:
- 10 days of allocated paid time off (PTO).
- Birthday gifts and team recognition programmes.
- Access to team challenges with prizes.
- Participation in company happy hour celebrations.
- A growing professional network across an international tech company.
- A realistic pathway to a full-time role at InEvent upon successful completion of the programme.
About InEvent
InEvent is a global event technology company building one of the most powerful platforms for professional live events, meetings, and live streams. The company serves enterprise clients across multiple continents, providing tools that power virtual conferences, hybrid events, webinars, and large-scale broadcast productions. InEvent has established a presence in Kenya and actively recruits Kenyan graduates into its international workforce.
As a fast-growing SaaS company, InEvent operates with the energy and pace of a startup while serving a global client base that expects enterprise-grade reliability. The Graduate Take-Off Program reflects the company’s deliberate strategy of identifying and developing talent early — building a pipeline of professionals who understand the platform deeply and can grow into senior roles over time.
How to Apply
Apply directly through InEvent’s official application links for each role:
| Role | Application |
|---|---|
| Customer Success Intern | Apply via InEvent website — Customer Success link |
| Knowledge Specialist Intern | Apply via InEvent website — Knowledge Specialist link |
| Sales Intern | Apply via InEvent website — Sales link |
| Second Level Support Intern | Apply via InEvent website — Second Level Support link |
| HR Intern | Apply via InEvent website — HR Intern link |
Visit the InEvent careers page to access the direct application links for each track. Tailor your cover letter or application statement to the specific role you are applying for — generic applications are unlikely to progress.
Before you apply, confirm that you meet the baseline requirements: you must own a personal computer, have a stable internet connection, and be genuinely available for 40 hours per week remote work for the full year.
Application Deadline
Not specified — apply as soon as possible, as positions may close without notice.
Documents Required
- Updated CV / Resume
- Cover letter or application statement tailored to your chosen track
- Proof of undergraduate degree or current enrolment (transcript or certificate)
- Any relevant certifications or portfolio evidence (particularly for HR and Sales tracks)
