Impact Hub Nairobi is hiring a warm, organised, and proactive Front of House & Community Operations Officer to help keep their community space welcoming, professional, and running smoothly every day.
Deadline: Tuesday, June 19, 2026 Location: Nairobi, Kenya (Full-time, In-person) Experience: 2–4 years
About Impact Hub Nairobi
Impact Hub Nairobi is part of the global Impact Hub network, a leading community of innovators, entrepreneurs, and changemakers. Their Nairobi space serves as a vibrant coworking and events hub for purpose-driven individuals and organisations across East Africa.
About the Role
This is not just a reception role. It is a people-facing operations role at the heart of the Impact Hub Nairobi space. You will be responsible for welcoming members and guests, supporting room bookings and events, coordinating daily operations, and helping create a strong community experience.
Key Responsibilities
- Serve as the first point of contact for members, guests, and visitors, ensuring a warm and professional welcome at all times
- Support room bookings, event coordination, and scheduling across the space
- Coordinate daily front-of-house and operational activities to keep the space running smoothly
- Help build and maintain a strong, connected community experience for members
- Handle general administrative and operations support tasks as required
Who Should Apply
- Someone with 2–4 years of experience in hospitality, front office, coworking, operations, events, customer service, or community-facing work
- A people person — warm, organised, and proactive with a genuine passion for community building
- Based in Nairobi and available for a full-time, in-person role
How to Apply
Send your CV and a short cover letter to ihn.recruitment@impacthub.net by June 19, 2026.
Subject line: Application – Front of House & Community Operations Officer
