Bobu Africa, a nature-inspired safari and tour company, is hiring a Reservations Intern to support its operations across flight reservations, hotel bookings, itinerary creation, and client service delivery in Kenya.
Location: Kenya (Full-time, Onsite) Job Type: Full-time Internship Apply: info@bobuafrica.com
About Bobu Africa
Bobu Africa is a safari and travel company inspired by nature, dedicated to crafting exceptional wildlife and travel experiences across East Africa. The company connects travellers with Africa’s most breathtaking destinations through carefully curated safari packages, tours, and bespoke travel itineraries.
Key Responsibilities
- Support in processing and confirming flight reservations, hotels, and activities
- Liaise with hotels, airlines, and service providers to ensure availability and smooth delivery
- Assist in issuing hotel vouchers, itineraries, quotations, invoices, and booking confirmations to the sales team
- Assist the sales team in creating itineraries based on client needs
- Address booking changes, cancellations, special requests, and emergency support
- Collaborate with Sales, Operations, and Finance teams to align bookings with company processes
- Assist in keeping up-to-date digital and physical files for all reservations and related documents
- Monitor service standards, gather feedback, and help improve the reservations process
Qualifications
- Bachelor’s degree or Diploma in Tourism, Hospitality, or a related field
- Minimum 1 year of experience in reservations for a safari tour company or tour operations
- Strong communication and problem-solving skills
- Proficiency in Microsoft Office and familiarity with booking systems
- Attention to detail, multitasking ability, and a customer-first approach
- Knowledge of East Africa destinations is a plus
How to Apply
Send your CV to info@bobuafrica.com
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