Credit Control Assistant – Commercial at Harley's Limited
Here's something worth knowing before you scroll past: credit control roles inside healthcare companies are among the most stable finance jobs you can land in Kenya right now. The sector doesn't slow down — and companies like Harley's Limited are always moving money. That means they always need sharp people making sure that money actually comes back in.
Harley's Limited — one of East Africa's most recognized healthcare and wellbeing solutions providers — is hiring a Credit Control Assistant for their Commercial business unit in Nairobi. If you have a finance background, some experience chasing invoices, and you'd love to work somewhere your work genuinely matters to people's health, this is worth your full attention.
Role at a Glance
Who Exactly Is Harley's Limited?
Harley's Limited has been operating in East Africa for decades — and they've built a reputation that most companies spend a lifetime trying to achieve. They don't just sell medicines and medical equipment. They partner with hospitals, pharmacies, and healthcare professionals across Kenya, Uganda, and beyond to make quality healthcare accessible.
Their portfolio covers pharmaceuticals, consumer health, animal health, and medical and laboratory equipment. That breadth means their finance team handles accounts across multiple sectors — which makes this role genuinely interesting for someone who wants variety in their day-to-day work, not just routine invoice chasing.
Why People Actually Want to Work Here
Harley's doesn't just list generic perks. Here's what stands out about their work culture — and why this matters for your career decision:
Real Growth Opportunities
Your work directly shapes how the company evolves. This isn't a dead-end assistant role — it's a launchpad into a serious finance career within a growing organization.
Transparent Leadership
Management here is accessible and actually listens. Employee feedback isn't just collected — it influences real decisions. That's rarer than you think.
Meaningful Work
The numbers you manage help fund the distribution of life-saving healthcare products. There's a sense of purpose baked into this role that generic finance jobs simply don't have.
What Your Working Day Will Look Like
This role has three core pillars. Once you understand them, you'll see exactly why Harley's needs someone who's sharp with both numbers and people:
Accounts Receivable & Collections
- Chase and collect outstanding invoices from institutional and commercial clients efficiently and on time
- Minimize overdue balances by proactively managing the collections cycle
- Allocate incoming payments accurately against the correct accounts
Financial Reporting & Administration
- Generate accurate, timely debtors' reports for the credit control team and management
- Process and post journal entries in the company's accounting system (ERP/SAP)
- Maintain clean, up-to-date debtors' records at all times
Customer Relationship Management
- Conduct regular follow-ups with clients on outstanding debts — by phone, email, or in writing
- Resolve payment-related disputes professionally without damaging business relationships
- Maintain strong working relationships with customers to keep future payment timelines healthy
You'll need to be comfortable having direct but professional conversations about money. Collections can be awkward — clients push back, delay, and sometimes go quiet. The best credit control professionals know how to be persistent without being aggressive. That skill is what separates average applicants from the ones who get hired.
The Qualifications They're Looking For
This isn't an entry-level position, but it's also not out of reach if you've been building your finance career carefully. Here's what Harley's wants to see:
- Bachelor's Degree in Finance, Accounting, or a closely related field
- At least 2 years of hands-on experience in credit control or a related finance/accounting role
- Practical experience working with ERP systems — SAP is specifically mentioned as preferred
- Experience in the pharmaceutical or healthcare industry is a strong advantage (but not a dealbreaker)
- Strong communication skills — both written and verbal — for client interactions
- Detail-oriented with the ability to manage multiple accounts simultaneously without things slipping through
If you've used a different ERP system — Sage, QuickBooks Enterprise, Oracle, or similar — mention it specifically in your CV and explain the parallel. Hiring managers in finance understand that ERP skills transfer. What they want to know is that you're not starting from zero with enterprise accounting software.
How to Apply — Follow These Steps
The application process at Harley's is online and competitive. Here's how to give yourself the best possible chance:
- Update your CV. Lead with your credit control and collections experience. Include specific figures where you can — total value of portfolios managed, average days to collect, percentage reduction in overdue accounts you achieved.
- Prepare a concise cover letter. Explain your experience with ERP systems, your approach to difficult collections conversations, and why you're drawn to the healthcare sector specifically.
- Apply online through Harley's official careers page at harleysltd.com/jobs/ — the role is listed there with the full application portal.
- Submit before 17th April 2026. Harley's has stated that only shortlisted candidates will be contacted — so make your application count the first time.
- Be patient after applying. Healthcare companies at this level have structured HR processes. If you're shortlisted, expect a structured interview — possibly two rounds.
Submit your application directly on Harley's careers portal. Only shortlisted candidates will be contacted for interviews.
Submitting a generic CV with no credit control focus. Forgetting to mention your ERP experience. Applying without reading the job description carefully. Sending any application after the deadline. Avoid these and you're already ahead of a large portion of the applicant pool.
Want a CV That Actually Gets You Shortlisted?
Finance roles at companies like Harley's attract a lot of applicants. A professionally written CV that speaks the language of credit control — with the right keywords, the right structure, and your achievements front and center — can be the difference between a call-back and silence. We can help.
