About This Role
As a Travel Inbound Sales Representative, you’ll take inbound calls from customers ready to plan and book their vacations — guiding them through car rentals, airfare, hotel reservations, cruises, and local experiences. This is a relationship-based selling role, not cold calling. Every caller is already interested in travel — your job is to match them with the right experience and close the booking.
Key Responsibilities
Sales & Customer Service
- Take inbound calls from customers planning vacations and convert enquiries into confirmed bookings
- Guide customers through the full booking process — air, hotel, car rental, cruises, and local experiences
- Build genuine rapport quickly and ask probing questions to understand each customer’s travel needs
- Recommend personalised, lifestyle-aligned travel solutions for each caller
Subject Matter Expertise
- Serve as the go-to resource for customers — knowledgeable, confident, and solutions-focused
- Seamlessly cross-sell and upsell additional travel services during each interaction
- Stay current on Travel + Leisure Co.’s product portfolio and booking systems
Technology & Multitasking
- Simultaneously manage CRM systems, booking tools, payment systems, and communication applications
- Troubleshoot basic technical issues independently while working from home
- Learn travel software quickly — prior knowledge of Amadeus, Apollo, Sabre, or Worldspan is helpful but not required
Required Qualifications
Education
- High School Diploma or GED — required
Experience
- Minimum 6 months of customer service experience
- Minimum 6 months of sales experience
- 6 months of travel-related experience is a plus but not mandatory
Skills
- Proven ability to drive results through inbound service and relationship-based selling
- Exceptional interpersonal and communication skills
- Strong multitasking ability — comfortable managing multiple applications simultaneously
- Intermediate computer proficiency with ability to self-troubleshoot at home
- Technology agility — ability to learn new systems quickly
Location — mandatory: This role is open to residents of Florida, Georgia, and South Carolina only. Candidates outside these three US states will not be considered.
For travel sales professionals looking to strengthen their GDS (Global Distribution System) knowledge, Sabre’s training resources and Amadeus certification programmes are widely recognised credentials in the travel industry.
Salary, Contract & Location Details
Compensation
- $16.50 USD per hour base pay
- Monthly sales incentives based on performance — uncapped earning potential above base
- Sign-on details not specified; confirm bonus structure at interview
Full Benefits Package (for associates working 30+ hours/week)
- Medical, dental, and vision insurance
- Flexible spending accounts
- Life and accident coverage
- Disability insurance
- Paid time off and holidays (role-dependent)
- Wish Day — paid volunteer time at an approved organisation
- 401(k) with employer match (tenure requirements apply)
- Legal and identity theft protection plan
- Voluntary income protection benefits
- Wellness programme and Employee Assistance Programme
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Contract Type
Full-time permanent position.
Training Schedule
5-week paid training — Monday to Friday, 11:00am to 8:00pm EST starting 6 June 2026. Attendance for the full training period is required.
Post-Training Work Schedule
- Monday to Friday: 8:00am – 8:00pm EST (set schedule provided)
- Saturday: 9:30am – 6:00pm EST
- Some holiday availability required
Work From Home Requirements
All of the following are mandatory before your start date:
- Quiet workplace free of distractions and background noise
- High-speed internet: minimum 20 Mbps download / 3 Mbps upload / average ping below 100ms
- Ability to hardwire your computer directly to your router — Wi-Fi only is not accepted
- Personal device with a working camera for the first week of training (company computer ships to your home after)
- Intermediate computer proficiency and ability to self-troubleshoot technical issues remotely
How to Apply
Application Deadline
Not stated. The start date is 6 June 2026 — apply immediately to allow time for screening, interviews, and onboarding before training begins.
How to Submit
Apply directly through the Travel + Leisure Co. official careers portal:
🌐 Apply for the Remote Travel Sales Representative role →
About Travel + Leisure Co.
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a portfolio spanning resort brands, travel clubs, and lifestyle travel products. The company’s mission is to put the world on vacation — supported by a global team of associates delivering concierge-level experiences to millions of travellers every year. The company is headquartered in Orlando, Florida, with operations across North America, the Caribbean, Europe, and Asia-Pacific.
